In-stock items ship the same business day. Made-to-order or special-order items can take up to 2 weeks to arrive, as these are sourced or prepared once you order. Each product page shows which category an item falls into.

Email admin@vitalworkwear.com.au with your order number and reason for return. We’ll confirm eligibility within 2 business days, then you post the item back to us. Once received and inspected, we’ll process your exchange or store credit within 5–10 business days.

You can return an item within 30 days of delivery for a store credit or exchange, provided it’s unworn, unwashed, with tags and packaging intact. Footwear must only have been tried on indoors, on a clean surface, with soles unmarked.

Yes — you can exchange it or receive store credit within 30 days. Change-of-mind and wrong-size returns don’t come with a cash refund, and return postage is paid by the customer. Original shipping charges aren’t refundable.

We accept Visa, Mastercard, and American Express, along with Apple Pay, Google Pay, and Shop Pay for fast checkout. We also offer Afterpay, so you can split your order into 4 interest-free payments — just select Afterpay at checkout.

In-stock items ship same day when ordered before [cutoff time]. Made-to-order or special-order items can take up to 2 weeks to arrive, as these are sourced or prepared once you order. Each product page shows which category an item falls into.